INTRODUCTION

This document (together with any documents herein mentioned) sets forth the terms and conditions governing the use of this website (www.marola.com) and the purchase of items through this website (hereinafter, the "Terms"). Please read through these Terms, our Cookies Policy and our Privacy Policy (together the "Data Protection Policies") prior to using this website.

By using this website or placing an order through it, you are consenting to be bound by these Terms and our Data Protection Policies. If you do not agree to all of the Terms and the Data Protection Policies, do not use this website. These Terms and the Data Protection Policies may be amended. It is your responsibility to regularly read through them, as the Terms and the Data Protection Policies in force at the time that you use this website or at the time of the formation of the Contract (as defined below) shall be the applicable ones.

By purchasing any product from this website, you enter into a contract with us on these terms.

OUR DETAILS

Sale of items through this website is carried out under the MAROLA name by LINE UP GARMENT COMPANY, SL, a Spanish company with registered office at Ronda Maiols, 1 Edificio Barcelona Moda Center, 08192 Sant Quirze del Vallés (Barcelona), registered in the Mercantile Registry of Barcelona, ​​Volume 34.382, Folio 122, Sheet 24606 and VAT No B08065377, with telephone +34 931 317 012 and email info@marola.com.

YOUR DETAILS AND VISITS TO THIS WEBSITE

The information or personal details that you provide us with shall be processed pursuant to the Data Protection Policies. By using this website you are consenting to the processing of such information and details and you represent that the whole information or details you have provided us with are true and accurate.

USE OF OUR WEBSITE

By using this website and/or by placing any order through it, you undertake:

  1. To use the website exclusively to make legitimate inquiries or orders.
  2. Not to make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.
  3. To provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary (see our Data Protection Policies).

If you do not provide all of the necessary information that we need, we may not be able to complete your order. By placing an order through this website, you guarantee that you are at least 18 years old and are legally capable of entering into binding contracts.

SERVICE AVAILABILITY

The articles offered on this website are only available for delivery in the countries of the European Union (include US when it's time).

HOW THE CONTRACT IS FORMED

The information set out in the Terms and the details contained on this website do not constitute an offer for sale, but rather an invitation to treat. No contract in respect of any items will exist between company and customer until your order has been expressly accepted by us, whether or not funds have been deducted from your account. If we do not accept your offer and funds have already been deducted, they will be fully refunded. To place an order, you must follow the online shopping process and click on "Authorise payment" to submit the order. After this, you will receive an email from us confirming receipt of your order (the "Order Confirmation"). Please note that this does not mean that your order has been accepted. Your order constitutes your offer to us to buy one or more items from us. All orders are subject to acceptance by us, and we will confirm this acceptance to you by sending you an email that confirms that the item is being sent (the "Shipping Confirmation"). The contract for the purchase of an item between us (the "Contract") will only be formed when we send you the Shipping Confirmation. The Contract will relate only to those items whose dispatch we have confirmed in the Shipping Confirmation. We will not be obliged to supply any other items which may have been part of your order, until the dispatch of those items has been confirmed in a separate Shipping Confirmation.

TECHNICAL MEANS TO CORRECT ERRORS

You can correct errors related to the personal data provided during the purchase process by contacting customer service on +34 931 317 012 or email info@marola.com.
This website shows confirmation windows in various sections of the purchase process that do not allow the order to continue if the information in these sections has not been correctly provided. Also, this website offers details of all the items that you have added to your basket during the purchase process, so that before making the payment, you can modify the details of your order.
If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service, telephone or email address above to correct the error.

AVAILABILITY OF ITEMS

All orders are subject to the availability of the products. If there are difficulties in the supply of products or if there are no items in stock, we will reimburse any amount that you may have paid.

DELIVERY

If for some reason we cannot meet the delivery date, we will inform you of this circumstance and we will give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with the full refund of the price paid. Please note, in any case, that we do not deliver on Saturdays or Sundays.
For the purposes of these Conditions, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the time when you or a third party indicated by you acquires material possession of the products, which Shall certify by signing the receipt of the order at the agreed delivery address.

UNABLE TO DELIVER

If we are unable to deliver, your items will be returned to our depot. We will leave a note explaining where your parcel is and how you can rearrange delivery. If you are not at the delivery location at the time agreed, please contact us again to rearrange delivery for another mutually convenient day. If after 15 days from the date your order is available for delivery, the order could not be delivered for reasons not attributable to us, we will assume that you wish to cancel the Contract and it will be terminated. As a result of the termination of the Contract, we will return to you all payments received from you, including delivery charges (except for any additional costs resulting from your choice of any delivery method other than the ordinary delivery method that we offer) without any undue delay, and at any rate, within 14 days of the date on which this Contract has been terminated. Please be aware that the transport derived from the resolution may have an additional cost, so we will be able to pass on the corresponding costs.

RISK AND TITLE

The Items will be at your risk from the time of delivery. Ownership of the items will only pass to you when we receive full payment of all sums due in respect of the items, including delivery charges, or upon delivery (as defined in Delivery Clause), whichever is the later.

PRICE AND PAYMENT

The prices of the website include VAT and shipping costs for Spain Peninsula, except in the rest of Europe, which will be added to the total amount due.
Prices may change at any time, but (except as stated above) any changes will not affect orders with respect to which we have already sent you an Order Confirmation.
Once you have selected all the items you want to buy, these will have been added to your basket and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or checking the information that is requested at each step. Also, during the purchase process, before making the payment, you can modify the data of your order.
You can use as payment method, Paypal and Visa and MasterCard.
To minimize the risk of unauthorized access, your credit card details will be encrypted. Once we receive your order, we will pre-authorize your card to ensure there are sufficient funds to complete the transaction. The charge on your card will be made the moment your order leaves our warehouse.
By clicking "Authorize Payment" you are confirming that the credit card is yours.
Credit cards will be subject to checks and authorizations by the issuing entity, but if that entity does not authorize the payment, we will not be responsible for any delay or lack of delivery and we will not be able to formalize any contract with you.

VALUE ADDED TAX

In accordance with the provisions of article 68 of Law 37/1992, of December 28, Value Added Tax, the delivery of the articles will be understood as located in the territory of application of the Spanish VAT. The applicable VAT rate will be the legally valid at any time depending on the particular item in question.
You expressly authorize us to send the invoice by electronic means (e-mail), although you may indicate at any time your willingness to receive a paper invoice, in which case, we will issue and remit the invoice in that format.

RETURNS POLICY

Legal right to give up the purchase

Right of withdrawal

If you are contracting as a consumer and user, you have the right to withdraw from this contract within 14 calendar days without justification. The withdrawal period will expire on the 14 calendar days of the day that you or a third party appointed by you, other than the carrier, acquired the material possession of the goods.
To exercise the right of withdrawal, you must notify MAROLA, to the address, Ronda Maiols, 1, Edificio Barcelona Moda Center C.P. 08192, Sant Quirze del Vallès (Barcelona), at +34 931 317 012, by writing to info@marola.com or to our contact form, your decision to withdraw from the contract by means of an unequivocal statement (for example, Letter sent by mail or electronic mail). You may use the withdrawal form template, although its use is not required.
In order to comply with the withdrawal period, it is sufficient that the communication concerning the exercise by him of this right be sent before the corresponding term expires.

Consequences of withdrawal

In case of withdrawal on your part, we will refund all payments received from you, without undue delay and, in any case, no later than 14 calendar days from the date we are informed of your decision to withdraw from the This contract. We will proceed to make such refund using the same payment method used by you for the initial transaction. You will not incur any expenses as a result of the refund. Notwithstanding the foregoing, we may retain the reimbursement until we have received the goods, or until you have submitted proof of the return thereof, depending on which condition is met first.
You must request on our website the return through our contact form, without undue delay and in any case, within a maximum period of 14 calendar days from the date you inform us of your decision to withdraw from the contract. The deadline will be deemed to have been fulfilled if the goods are returned before the deadline has expired.
Unless you return the goods through a courier / courier organized by us, you must assume the direct cost of returning the goods.
You will only be responsible for the decrease in value of the goods resulting from manipulation other than that necessary to establish the nature, characteristics and operation of the goods.

Common Provisions

Your right to withdraw from the contract will apply exclusively to those products that are returned under the same conditions in which you received them. No refund will be made if the product has been used beyond the mere opening of it, of products that are not in the same conditions in which they were delivered or that they have suffered some damage, so be careful with the / The products / s while in their possession. Please return the item using or including all original wrappings and any accompanying documents.
You can make returns through a courier / Courier that we will send to your address.

You must contact us through our contact form so that we can arrange the collection at your address. You must deliver the merchandise in the same package that received it. It will not be an additional cost for you.
In case you do not want to return the products through the free option available, you will be responsible for the return costs. Please note that if you decide to return the items to us, we will be entitled to charge you the costs that we may incur.
After examining the article we will inform you if you are entitled to reimbursement of the amounts paid. The refund will be made as soon as possible and, in any case, within 14 days from the date you informed us of your intention to give up. However, we may retain the refund until you have received the goods, or until you have submitted proof of the return of the goods, depending on which condition is met first. The refund will always be made on the same payment method that you used to pay for the purchase.
You will bear the cost and risk of returning the products to us as indicated above. If you have any concerns, you can contact us through our contact form or by calling +34 931 317 012.

Returns of defective products

In the cases in which you consider that at the moment of delivery the product does not conform to the stipulated in the contract, you must contact us immediately by means of our contact form providing the product data as well as the Damage that suffers, or by calling the number +34 931 317 012 where we will indicate the way of proceeding. The product can return it by delivering it to a courier we will send to your address. We will carefully review the returned product and will notify you by e-mail within a reasonable time if the refund or replacement (if any) is necessary. The refund or replacement of the article will be made as soon as possible and, in any case, within 14 days after the date on which we send you an email confirming that the refund or replacement of the nonconforming article proceeds. The amounts paid for those products that are returned because of a defect or defect, when it actually exists, will be fully refunded, including delivery costs incurred to deliver the item (in the case of the Balearic Islands or the rest of Europe). The refund will be made on the same payment method that was used to pay the purchase. In any case, the rights recognized by the current legislation remain in force.

GUARANTEE

If you contract as a consumer and user, we offer guarantees on the products that we commercialize through this website, in the terms legally established for each type of product, thus responding to the lack of conformity of the same that manifests itself Within two years of delivery of the product.
It is understood that the products conform to the contract provided that (i) they conform to the description made by us and possess the qualities that we have presented on this website, (ii) are suitable for the uses ordinarily intended for the products of the same type and (iii) present the usual quality and performance of a product of the same type as is reasonably expected.
In this sense, if any of the products are not in accordance with the contract, you must put it in our knowledge following the procedure detailed in the previous section and through any of the means of communication provided for this purpose.
The products we sell, especially craft products, can often present the characteristics of the natural materials that are used in their manufacture. These characteristics, such as variation in veins, texture, knots and color, will not be considered defects or tears. On the contrary, their presence should be appreciated and appreciated. We only select products of the highest quality, but the natural characteristics are inevitable and must be accepted as part of the individual appearance of the product.

INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. This does not prevent you using this website to the extent necessary to make a copy of any order or Contract details.

VIRUSES, HACKERING AND OTHER CYBERCRIMES

You may not misuse this website/App by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You will not attempt to have any unauthorized access to this website/App, to the server which hosts this site/App or to any other server, computer or data base related to our website. You undertake not to attack this website via a denial of service attack or a distributed denial of service attack. By breaching this provision you may commit a criminal offence under the applicable regulations. We will report any such breach to the relevant law enforcement authority and we will co-operate with the appropriate authority to disclose the identity of the hacker. Likewise, in the event of such a breach, your right to use this website/App will cease immediately. We will use reasonable care and skill to ensure that this website and App are safe, secure and free from bugs, viruses and other defects. Except to the extent it results from our failure to do so, we accept no liability for any loss or damage resulting from any denial of service attack, virus or any other software or material which is malicious or technologically harmful to your computer, equipment, data or material resulting from the use of this website/App or from the downloading of the contents thereof or of such contents to which this website/App redirects.

WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

NOTICES

All notices given by you to us should be given to us via email to info@marola.com. Subject to and as otherwise specified in Clause 21, we may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.

TRANSFER OF RIGHTS AND OBLIGATIONS

The Contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of the Contract, or any of your rights or obligations arising under it (aside from our guarantee), without our prior written consent. However, you may transfer our guarantee in respect of defective products, which is stated at RETURNS POLICY clause, to a person who has acquired the item. We may require the person to whom the guarantee is transferred to provide reasonable evidence that they are now the owner of the relevant item, for example by providing proof of purchase or producing a letter or chain of letters from the original Purchaser and subsequent Purchasers (where appropriate) transferring the benefit of the guarantee to the new owner of the item in question. We may transfer, assign, charge, sub-contract or otherwise dispose of the Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. For the avoidance of doubt, any such transfer, assignment, charge or other disposition will not affect your statutory rights as a consumer or your rights under the Contract or cancel, reduce or otherwise limit any warranty or guarantee which may have been provided by us to you, whether express or implied.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by events outside our reasonable control. An event outside our control includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

1. Strikes, lock-outs or other industrial action.

2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

4. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

5. Impossibility of the use of public or private telecommunications networks.

6. The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that any event outside our control continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the event outside our control to a close or to find a solution by which our obligations under the Contract may be performed despite the event outside our control.

WAIVER

If we fail, at any time during the term of the Contract, to insist upon strict performance of any of your obligations under the Contract or any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default arising from the Contract or the Terms. No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the paragraph on Notices above.

PARTIAL NULITY

If any of these Conditions or any provision of a contract were declared null and void by a final decision issued by a competent authority, the remaining terms and conditions shall remain in force, without being affected by said declaration of nullity.

FULL AGREEMENT

These Terms and any document expressly referred to herein constitute the entire agreement between you and us in relation to the purpose thereof and supersede any other agreement, agreement or promise entered into between you and us verbally or written. You and we acknowledge that you have consented to enter into a contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two before it, except as expressly mentioned In these Conditions.
Neither you nor we will have action against any uncertain statement made by the other party, verbal or written, prior to the date of a contract (unless such a statement was made uncertain fraudulently) and the only action available The other party will be for breach of contract in accordance with the provisions of these Conditions.

OUR RIGHT TO VARY THESE TERMS

We have the right to revise and amend these Terms from time to time. You will be subject to the policies and Terms in force at the time that you use this website or order items from us, unless any change to those policies, Terms or Privacy Statement is required to be made by law or governmental authority, in which case, any potential changes will also apply to orders previously placed by you.

APPLICABLE LAW AND JURISDICTION

The use of our website and the contracts for the purchase of products through said website will be governed by Spanish law.
Any controversy that arises or relates to the use of the web page or with such contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
If you are contracting as a consumer, nothing in this clause will affect the rights recognized as such by the current legislation.

COMMENTS, SUGGESTIONS, COMPLAINTS

Your comments and suggestions will be welcomed. Please send us such comments and suggestions, as well as any queries, complaints, through our contact form, the telephone number or the postal or email address indicated in Our Details clause of these Conditions.
Your complaints and claims to our customer service will be dealt with as soon as possible and, in any case, within the legally established period. Likewise, they will be registered with an identification key that we will let you know and will allow you to follow up on them.

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